Verification of a user is mandatory for proper completion of exchange services. A user must be over 18 years of age. Users over 18 years of age must have a photo of their national identity card, passport, driver's license, or any government document showing the person's real name. Apart from these certificates for the purpose of address verification, we may also collect other documents from you such as bank statements or utility bills such as pictures of electricity, water or other government services. We may ask for photos with documents via video or photos to confirm that the documents are yours. After reviewing all the information your account will be approved or you will be eligible for transactions.